Terms and Conditions

Last updated: June 6, 2025

By engaging with Savi Fragrances, you acknowledge and accept the following terms and conditions in adherence to U.S. e-commerce regulations.

1. Overview

These Terms and Conditions govern your use of www.savifragrances.com and all purchases made through our platform. By using our site, you agree to comply with and be bound by these terms. If you do not agree, please discontinue use.

2. Eligibility

You must be at least 18 years old to place an order. By purchasing, you confirm that you are legally capable of entering into binding contracts.

3. Product Use Disclaimer

Our products are designed for ambient scenting only. They are not intended for medical, therapeutic, or internal use. Misuse—such as skin application or ingestion—voids all warranties and releases Savi Fragrances from liability.

4. Shipping Policy

  • We only ship within the United States.
  • Customers are responsible for all shipping costs unless otherwise specified.
  • Please ensure items are securely repackaged with all accessories and documentation for any return.

5. Returns & Exchanges

Returns must be requested within 14 days of delivery. Allow up to 15 business days for processing once we receive your return. Visit our Return & Refund Policy for full details.

6. Defective Products

If your item arrives defective or damaged, contact us within 7 days at info@savifragrances.com with clear photos or video. Upon review, we may offer a replacement or refund. In such cases, return shipping may be covered.

7. Product Compatibility

Our diffusers are designed for exclusive use with Savi Fragrances oils. Use of oils from other brands may result in malfunction or damage. In such cases, Savi Fragrances is not responsible, and a service fee may apply for repairs.

8. Order Processing & Availability

Orders are typically processed within 1–2 business days. If an item is out of stock, we will notify you and offer a replacement or full refund.

9. Payment Methods

We accept all major credit and debit cards, Afterpay, Klarna, and other secure payment gateways. All payments are processed through trusted third parties. We do not store your card details.

10. Subscription Services

By subscribing to recurring deliveries, you authorize automated charges based on the selected frequency. You may cancel your subscription at any time by logging into your account or emailing us at least 24 hours before the next billing date. All subscription purchases are final sale.

11. Account Responsibility

Customers who create an account are responsible for maintaining the confidentiality of login credentials and all activity under their account.

12. Data Security & Privacy

We implement security best practices to protect your personal data. By using our website, you consent to our data collection and processing as described in our Privacy Policy.

13. Intellectual Property

All website content—including text, logos, images, product descriptions, and branding—is the property of Savi Fragrances. Unauthorized reproduction or distribution is prohibited and may result in legal action.

14. Limitation of Liability

Savi Fragrances is not liable for indirect, incidental, or consequential damages arising from the use or misuse of our products or website.

15. Governing Law

These Terms are governed by the laws of the State of Florida, United States. Any disputes will be resolved under local jurisdiction.

16. Contact Us

For any legal inquiries, account support, or additional information, contact our customer service team:

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