Terms and Conditions
By engaging with Savi Fragrances, you are acknowledging and accepting the following terms and conditions in adherence to prevailing online selling laws.
Product Return Policy:
1. Diffusers:
- Eligible for return within 14 days if unused, in original condition, and packaging.
- Shipping costs are non-refundable, with return shipping being the customer’s responsibility.
2. Oils:
- Return unopened oil bottles within 14 days for a refund.
- Once the seal is broken or the bottle opened, the sale is considered final.
- Shipping costs are non-refundable, and return shipping is the customer’s responsibility.
3. Promotion/Sale Items:
- All promotional, discounted, and sale items are final sale, including flash sales and subscription items.
Shipping:
1. Customer Responsibility:
- Customers bear shipping costs for returns.
- Ensure items are securely repackaged, including all accessories and documentation.
2. Exchanges/Returns Process:
- Allow 15 business days for the comprehensive processing of refunds or exchanges. Notifications will be sent via email.
Security and Data Protection:
1. Data Security:
- Vigilant measures are implemented to fortify the security of your personal information.
2. Product Compatibility Disclaimer:
- To ensure optimal performance and prevent potential issues, the exclusive use of Savi Fragrances oils is strongly recommended. In the event that oils from other brands are used, Savi Fragrances will not be responsible for any damage or malfunction that may occur to the product. Furthermore, a fee will be charged for any technical service or repairs required as a result of using non-approved oils.
Contact Us:
For any privacy policy inquiries or assistance with exchanges/returns, please reach out to info@savifragrances.com.
At Savi Fragrances, your satisfaction is paramount. We appreciate your trust and are dedicated to ensuring a delightful and secure experience.
Feel free to review and let me know if you have additional preferences or if any further modifications are needed!